13+ Effortless Customer Experience Quotes. Learn how to improve customer experience across all customer journey touchpoints using these strategies. Free and premium plans sales crm software. Free and premium plans sales crm software. Learn how to manage it here. Free and premium plans sales crm software. Customer experience is the phrase used to describe the relationship a customer has with a business. To get customer experience right, companies first need to get the definition right, according to an enlightening talk i had with esteban kolsky, the principal and founder of thinkjar. However, focusing on the fundamentals,. Chief of product management at lifehack read full profile you cannot create experience. With more businesses than ever competing for customers, it has become essential to invest in an outstanding customer experience.